SofaBed , Hide-a-bed, castro convertible

The Grim Reaper

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By Mitch, March 9, 2010 11:03 pm

I saw an item on the NBC Evening News last fall that really grabbed my attention.  It was a medical story about a recently commissioned study that showed positively the relationship between sleeping well and living longer.  The basic conclusion was that those individuals who live sleep-deprived lives…..die earlier!

So I thought to myself, “What a great theme for a TV ad:  LIVE LONGER ON A LOFABED!”  And that’s what led to this silly limerick.  All this talk about dying made me think of the Grim Reaper…which I’ve never really thought, or knew, much about. But now I wanted to use it in a limerick, so I did a little Googling and came up with the handsome photo you see below.  Then I got carried away with the rhyme, and inserted words “lighter” and “cheaper,” both of which help with the flow…but not the truth. LofaBeds are not smaller than other sofa-beds, but they ARE lighter weight and less expensive.  But, y’know, anything for artistic integrity!

A LofaBed sofabed sleeper,
Is not smaller, lighter, or cheaper.
But its acquisition
By one’s own volition,
Will slow or delay the Grim Reaper!

Death as a sentient entity is a concept that has existed in many societies since the beginning of history. In English, death is often given the name the "Grim Reaper" and from the 15th century onwards came to be shown as a skeletal figure carrying a large scythe and clothed in a black cloak with a hood.

Mitch Wapen
www.lofasofa.com
lofasofa@videotron.ca
877-424-1431

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Messy Folk with Many Cats in Texas

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By Mitch, March 8, 2010 12:34 am

Back on January 17 (Muhammad Ali’s birthday), I received an email from Maria in Austin, Texas.  She wanted to know if a particular fabric “is the best for cleaning …(because) we have many cats? If there is a particular fabric you would recommend for messy folk, please let me know.”

She wanted a “qouble” size LofaBed in the California Collection, which features extra large pillows, removable arm and mattress covers, and a unique arm style…and I recommended Monet as a durable, pretty much cat-proof microfiber that ought to meet her requirements.  She never explained what she meant by “messy folk,” but I assumed she meant that cats, kids, adults, and food would probably all be sharing the LofaBed at any one time…and so she needed something extremely practical, as well as comfortable and good-looking.  I must have done her right, ’cause here’s what she emailed me earlier today:

From: Maria Broaddus
Subject: Lofa Sofa
Date: March 6, 2010 3:06:07 PM GMT-05:00
To: lofasofa@videotron.ca

We received our Lofa Sofa yesterday.  It is absolutely AMAZING!!!  We still cannot believe how pretty and comfortable it is….it’s like a real bed!    You will be hearing from me again shortly, as I think we want to purchase another, although it will probably be a smaller version.  Thanks so much for a a great product!!!

California Collection LofaBed (sofa position)

California Collection LofaBed (bed position)

The California Collection
Was designed with much reflection.
Removable covers
Your cat soon discovers…
Are worthy of keen circumspection.

Mitch Wapen
www.lofasofa.com
lofasofa@videotron.ca
877-424-1431


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Old Jack

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By Mitch, March 5, 2010 9:14 am

About a month ago I received an inquiry from Jack Bratus of Kingston, Ontario.  I could tell from the tone of his writing that this internet stuff was new to him, and that he was willing to give it a try…but first he was gonna ask a lot of questions.  He asked about the option of picking up at the factory, about the different sizes, and, of course, about the fabrics.  But his most extensive questioning involved the method of payment that I accept. It seems he belonged to a credit union, and that kind of eliminated my favorite form of remittance:  INTERAC Email Money Transfer.  I’ll write about that some other time…today I want to talk about Jack.

Finally, after going back and forth for a few days, Jack placed his order on January 28.  This came at a time when the factory was only recently back from vacation, and had fallen behind on the timely turnaround of its orders.  Instead of taking the normal 1-2 weeks, they were now scheduling shipments in 2-3 weeks.  That’s when I got the following email from Jack:

Old Jack lived alone in the Limestone City.
Found a Lofa while surfing the net.
Deciding to buy, fired a draft in the mail,
Not knowing Canada Post moves like a snail.
So many days he’s out his cash, but old Jacks’ hopes are alive,
Of the day that his Lofa would arrive.

Besides the fact that I’m not used to getting poems from customers, this was the first time that Jack had referred to himself as “Old Jack,” which I found quite interesting. Kingston, BTW, is known as the Limestone City.  Not to be outdone, and wanting to assuage his nervousness about buying something online while having to pay for it before receipt, I penned the following response:

While Jack has high hopes, the weather’s quite bleak…
So I phoned the plant in order to speak.
They told me they’re able
To wrap and to label…..
Your LofaBed WILL be shipped out this week!

This seemed to calm Old Jack down, and I was THRILLED to receive this email from Jack a little while later:

Hello Mitch,  Love the LofaBed!  The company delivered and set it down in my living room, taking away most of the packing. Your e-mail directions for set-up were clear and right on. Took me awhile (due to my own limitations in kneeling), but when the arms got on it was a breeze. It looks nicer than I imagined, classy, and it really is comfortable.  I’m a 6′ 2″ guy around 300 lbs., and can still stretch out on it if I choose. Great!  My teen daughter will be tickled now that she can stay over with a nice bed to sleep on. The storage area is an amazing plus for bedding. Thanks, Mitch,  for all your correspondence and help—and thanks for your LofaBed creations!  ALL the best in future business and your life! Sincerely, Old Jack—-Kingston, ON

Now THAT’S the kind of email I could get used to, y’know?  I didn’t know that Jack was old…or that BIG…or even that he had a teenage daughter.  All I knew for sure was that he was gonna love his LofaBed. Everybody does.

Mitch Wapen
www.lofasofa.com
lofasofa@videotron.ca
877-424-1431


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Upholstery Fabric Questions

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By Mitch, March 3, 2010 2:44 pm

I had a unique experience today…Henry Wong, of Elite Textiles, visited me in St. Lazare.  Henry and I go back to the days when I used to own Canada’s largest futon factory; you know, the days before hair loss and bifocals.  I had invited Henry over so we could schmooze about upholstery materials…I wanted to ask Henry the same questions customers always ask me.  Since Henry has been in the business for most of his adult life, I figured he’s the expert.

Here’s the story:  I chose the 75 fabrics displayed on my website’s LofaBed Fabric Swatches page (B3) last summer, based on the fact most of them were microfibers. People like microfibers because they have the reputation of repelling liquids and being stain-resistant…plus they feel nice.  But I, like most people, really didn’t know much more about them.  Here’s what Wikipedia has to say on the subject: Microfiber is a synthetic fiber with less than 1 denier per filament. (Denier is a measure of linear density and is commonly used to describe of the size of a fiber or filament. Nine thousand meters of a 1-denier fiber weighs one gram.) Fibers are combined to create yarns. Yarns are knitted or woven in a variety of constructions. While many microfibers are made of polyester, they can also be composed of polyamide (nylon) or other polymers.” So when Henry Wong stopped by, I had plenty to ask him.

“How would YOU describe a microfiber fabric, Henry?”

“I think of microfiber as anything made out of polyester,” he answered.  Now that’s nice and simple.  No one ever told me that before.  He then went into a lot of the history of the upholstery business, going back to when Nylon was king, but too detailed and boring for this blog.  But I’m happy…I got a nice, simple quote from an expert on the subject.

“How do you know how long a fabric will last?” I asked next.

“We have all sorts of physical tests we put a fabric through, but honestly, it really depends on how it’s used.  We only sell you “upholstery grade” materials, and they’re all expected to last 5-10 years, or so.”  This was important for me to hear, because I always find that question difficult to answer.

“OK, Henry, here’s one I get all the time:  How do you clean them?”

Henry just smiled, looked over his glasses, and whispered, “Soap and warm water.” Whoa…soap and water…can’t beat them apples!  And that was that.  We talked some more, I asked other questions, but I got what I was looking for; simple explanations to complicated questions.  Here, then, are some of my favorite fabrics:

Savoie Saddle

Monet Sand

Plush Cypress

Kiri Oak

Paris Cobalt

Rawhide Bone

I often get asked on the phone,
“Which one of your fabrics are known…
To be scratch-proof from cats,
Little boys and their bats…
Yet be soft on my skin when I’m prone?”

Mitch Wapen
www.lofasofa.com
lofasofa@videotron.ca
877-424-1431

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“Then I lost my job and my husband left me…”

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By Mitch, March 1, 2010 9:58 am

It’s unbelievable, sometimes, the things that people tell me.  They don’t know me, so I guess that allows them to open up without fear of embarrassment.  It happened again a few weeks ago.  I had taken her order in early December, but Christmas was around the corner and she was going away over the holidays…so she asked that I hold off making her order until she returned in mid-January.  I did.  But then when I tried to reach her to ask if she were ready to receive her new LofaBed, I got no answer.  Not a word for two weeks.

Then, on the last day of January, I received this heart-felt email:

Sorry for the late response.  I went back home to Japan and my father got really sick.  Then I lost my job here and my husband left me.  All happened at the same time and I am trying to figure out my financial situation. Please let me find out if I can afford this because I really want your LofaBed, but I have to be careful.  I am very sorry, but I am still interested.

Imagine…this poor woman had just travelled half way around the world to spend her holidays taking care of her sick father…only to come home to NO job and NO husband!!!  And with all that happening in her life, she still wanted her new LofaBed! It blew me away…it really did.  But it’s just one more reminder of how important a well-made, multi-functional sofa-bed is in some people’s lives.

Yesterday she wrote that she had secured a new job and confirmed that she wanted her LofaBed to be made and shipped ASAP.

Her father got sick and she had to fly home.
No time to pack much more than a comb.
But when she returned,
It was then that she learned…
Her job was gone ‘long with husband Jerome!

distance between Toronto and Tokyo

Mitch Wapen
www.lofasofa.com
lofasofa@videotron.ca
877-424-1431

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Fitted Sheets

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By Mitch, February 25, 2010 10:44 pm

One of the first things I did during the development of the LofaBed, was to make sure all the mattresses were of standard dimensions.  Maybe it was my experience in basic training (U.S. Army), or my mother making me learn how to make my own bed…but I always HATED making up a bed, and I’m guessing that the person who invented fitted sheets did too.  Compared to flat sheets, fitted sheets are SO much easier to put on that it’s a no-brainer to make sure your product accommodates them.

There are four basic sizes for fitted sheets and, except for the king, the LofaBed comes in all of them.  The smallest is the twin/single, which measures 39″x75″.  Then comes the full/double (54″x75″) and the queen (60″x80″).  The beauty of fitted sheets and, by extension, fitted mattress pads, is that they can be stored in the base and whipped out and put on in seconds when needed.  Then in the morning, they can be removed and put back into the storage area even faster.  This is an incredibly important feature/benefit for people on the go.  You wouldn’t believe how many guys I talk to who are turned on by this feature alone.  And if you’re looking for odd sizes or better quality sheets, here’s a website I found that specializes in them.

One more thing that makes fitted sheets indispensable to me:  Because they fit so snugly on our 8″ mattresses, they’re able to keep the ottoman and the mattress together on our chair, twin/single, loveseat, and Mary Miller queen…all of which require ottomans to make up the missing length.  And on a purely personal note, there’s a huge difference between trying to sleep on a mattress with rumpled up, moving sheets…as in your typical 4″ sofa-bed mattress…compared to the tight-fitting, smooth surface of a LofaBed mattress.  A good night’s sleep is what it’s all about.

There was an old gal from St. Pete’s,
Who loved to use clean, fitted sheets.
But her son was a baller…
And because he was taller,
He ruined her sheets with his cleats!

Tall "Baller" with Cleats

Mitch Wapen
www.lofasofa.com
lofasofa@videotron.ca
877-424-1431

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“Do You Ship to Texas?”

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By Mitch, February 23, 2010 10:07 pm

I often get asked on the phone, or in an email, if I ship to Texas.  Or Florida.  Or California.  The answer, of course, is YES…we ship all over Canada and the U.S.  But I understand why people would wonder.  I mean, when I first got into the business of online retailing, the most difficult challenge I had was figuring out how to get the LofaBed shipped to all points in North America…and then, how to get it home delivered. Because the big rigs, you see, don’t do home delivery.  I’m talking 53′ tractor/trailers, which basically want to go from warehouse to warehouse – in and out as quickly as possible.

But over the years I’ve learned.  One of the things I’ve learned is that certain companies specialize in being furniture-only carriers, and this is much better for me because then I don’t have to worry about a jet engine or a refrigerator falling over in the truck and smashing my LofaBed.  Believe me, it’s happened.  So I’ve settled on Nesel Fast Freight for Ontario to the Atlantic Ocean, Clarke Transport or Western Logistics for western Canada (we use both), and DuCamPro Transport for U.S. orders. Except for Clarke, they’re all dedicated furniture carriers, and, amazingly, DuCamPro actually covers the entire 48 contiguous states! They usually pick up an order on a Thursday or Friday, then “stage” it over the weekend, and deliver it to New Jersey, Los Angeles, or Montana the following week!  And because they specialize in furniture, I get virtually no damage.

And then there’re the more difficult questions to answer.  Like, “Do you ship to Europe?”  Or, “What’s your price to Hawaii?”  Until recently, I had no answer.  I’d advise customers that I could ship to a port city, like Miami, but that they’d have to make the arrangements to get it home from there.  That didn’t work too well, and I only sold a few people who were willing to go to all that trouble.  But then I heard about Euro Transport.  A customer in Australia was determined to receive two “qoubles” in faux leather for

her working dogs, and found a freight-forwarder right here in Montréal who was willing to ship both of them for only US$940!  Imagine that…under $1000 for two large sofa-beds all the way to Australia…WESTERN Australia at that.  I immediately contacted them and inquired into their program, and it turns out they ship EVERYWHERE…all over the world!  So now I’m ready for the next time someone asks me if I ship to Europe. I think I’ll just casually answer, “Why, doesn’t everybody?”

I often get asked on the phone…
“Do you ship as far as Cologne?”
I answer, “Not really…
But one day, ideally…
We’ll go to Sierra Leone!”

Cologne, Germany

Sierra Leone

Mitch Wapen
www.lofasofa.com
lofasofa@videotron.ca
877-424-1431

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A Blanket, Two Sheets, and a Pillow…

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By Mitch, February 20, 2010 12:39 pm

I wanted to write a limerick about the amount of storage space in a double size LofaBed.  The mattress is 8″ thick and measures a true 54″x75″, perfect for tight-fitting fitted sheets…..but how much space is there UNDERNEATH for all the bedding?  I like to tell people there’s enough space for blankets, sheets, and pillows…but is there? Turns out there is.  I just finished getting down on my hands and knees and measuring the one I have at home…and it comes out to be 75″ wide, 27″ deep, and 7″ high! That’s PLENTY of space for all your bedding…and then some.

To write a good limerick you sometimes have to exaggerate a little to make it fun. And after I came up with the first line, “A blanket, two sheets and a pillow…”, I was stuck for a word to rhyme with pillow. “Armadillo” came to mind…and adding the adjective “pink” allowed it to fit the line…but I was afraid pink armadillo was too far-fetched to be believable.  I was wrong.  Because there IS such a thing as a pink armadillo! Who knew?

The Pink Fairy Armadillo (Chlamyphorus truncatus) or Pichiciego is the smallest species of armadillo (mammals of the family Dasypodidae, mostly known for having a bony armor shell). It is found in central Argentina where it inhabits dry grasslands and sandy plains with thorn bushes and cacti.

So now that armadillo worked, I still needed one more word to make sense and rhyme with pillow. There aren’t that many to choose from, so I went with willow.  And to fill in the beat of the line, deciduous worked out perfectly because not only is it an accurate description of a willow tree, but it also provided the missing four syllables I needed.

Deciduous Weeping Willow Tree

And so, Dear Reader, read it and weep:

A blanket, two sheets and a pillow,
Plus an undersized pink armadillo…
Will all fit in your base,
With some leftover space…
For a tiny, deciduous willow!

Mitch Wapen
www.lofasofa.com
lofasofa@videotron.ca
877-424-1431

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LofaBed-in-a-Bottle!

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By Mitch, February 19, 2010 1:21 pm

In the summer of 2007, I sold a full size LofaBed in Monet Steel Green with Regular arms to Dr. Jim Davidson, of Mentor, Ohio. We shipped it directly to the Mentor Harbor Yachting Club, where Jim planned to place it in his boat. But you have to understand something here…boats don’t have doors like apartments or houses do …they have hatches.  And hatches can be VERY SMALL.  I’ll let Jim tell the story:

From: Dr. Jim Davidson
Subject: LofaBed Order
Date: June 4, 2007 11:49:13 PM GMT-04:00
To: lofasofa@videotron.ca

Hi Mitch –

The LofaBed arrived as predicted, and has been successfully setup in our boat. A huge selling point for us with the LofaBed is the ability to fit the “pieces” through a small opening. In our case, our boat’s main hatch is only 23” wide x 39” high!!! I’ve attached a picture of the LofaBed in its new home, and the hatch through which it made its journey. With a little disassembly, the LofaBed made it through this small opening in fine fashion. Somewhat like a ship-in-a-bottle, we now have a full size LofaBed inside our salon. It is extremely comfortable – and actually much better than represented. We love it!

Jim and Nancy Davidson

Jim Davidson's LofaBed INSIDE his boat!

Jim Davidson was ready to quit…
‘Cause his boat was too small to admit,
Either sofa or chair
Whether rounded or square,
But his LofaBed knocked-down to fit!

Mitch Wapen
www.lofasofa.com
lofasofa@videotron.ca
877-424-1431

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The LofaBed Knocks Down For Easy Carrying

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By Mitch, February 17, 2010 12:01 am

As you might imagine, I get a ton of inquiries concerning whether or not the LofaBed will be able to fit through a narrow doorway…or up a small staircase…or around a 180 degree corner and down the basement. This is because people are familiar with traditional hide-a-beds where the sheer size and WEIGHT of it precludes easy handling.  I mean, I’ve seen cases where the sofa-bed was just so damn heavy it was impossible to move…..in fact, the guy eventually sold his home with the sofabed still IN it!

house with narrow doorway

But the LofaBed was designed as knock-down (KD) furniture for just this very reason. When assembled, a full/double weighs 192 lbs., which, while much lighter than a hide a bed, is still formidable.  But it’s shipped in parts (futon mattress + davenport base + arms) so that when you get it home, it’ll be EASY to carry from room to room, upstairs or down.  No one piece weighs more than 118 lbs. or measures greater than 54″x75″x12″, and when turned vertically, can be carried through ANY doorway, up ANY set of stairs, and around ANY corner.  Believe it or not, I even had a customer who shoved one through a 23″x39″ hatch opening in his boat!  Don’t ask.

davenport base (including hinge and storage area)

And, YES, I include Assembly Instructions with every order…but in reality, you don’t need them.  The arms come with large bolts attached.  The body has visible holes.  All you do is push the bolts through the holes, add some washers and nuts, tighten…and you’re done!  Piece ‘o cake.

There was an old Croat from Split,
With doorways too small to admit…
Either sofa or chair
Whether rounded or square,
But his LofaBed knocked-down to fit!

Split, Croatia

Mitch Wapen
www.lofasofa.com
lofasofa@videotron.ca
877-424-1431

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“What Girl Wouldn’t Want 8 Inches More?”

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By Mitch, February 14, 2010 4:26 pm

That’s a pretty provocative way to start a conversation, wouldn’t you say?  But that’s exactly how Dianne Ritchie, of Burnaby, British Columbia, began yesterday’s email! Y’see, Dianne has a sister in Halifax who bought a LofaBed a couple years ago, and Dianne has been agonizing over this decision since at least April of 2009, when she first contacted me.

We sent emails to each other…I mailed fabric swatches…but the room Dianne wanted to decorate wasn’t ready yet, and so the LofaBed purchase was put on hold. Until last week:

From: Dianne Ritchie
Subject: LofaBeds
Date: February 13, 2010 1:59:24 PM GMT-05:00
To: lofasofa@videotron.ca

Yes, that’s right…we are finally doing something with the ’spare room.’  We would like to order the loveseat and ottoman with 5″ Mini arms in Paris Sand.

Well, as soon as I read that, I wrote her back that if she only had a few more inches of floor space we could substitute an arm style with much more padding (think comfort), like the 9″ Piping/Mag.  But this would require another eight inches along a wall, and I wanted to make sure she had the room.  And then I got this:

From: Dianne Ritchie
Subject: LofaBeds
Date: February 14, 2010 4:56:40 PM GMT-05:00
To: lofasofa@videotron.ca

What girl wouldn’t want 8 inches more?
But we’re limited by the size of our floor.
We got out the tape measure…
And have found with great pleasure,
That 6 more inches won’t block the door!


I mean, what can you say after that?   She had changed her mind from a 5″ Mini to an 8″ Regular, adding some six inches to the overall width of her loveseat, but she had done it in a truly Canadian way:  solid information sprinkled with a little humor and dirty talk.  Just the way I like my business.

There are eight arm styles to choose.
Any more and we just might confuse…
All the people who care
About space they can’t spare,
But still want an afternoon snooze!


Mitch Wapen
www.lofasofa.com
lofasofa@videotron.ca
877-424-1431

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Small Condo, Big Furniture

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By Mitch, February 12, 2010 9:57 pm

I know it sounds counterintuitive, but Susan O’Brien says that people who live in small condos should be furnishing them with large pieces and not lots of little ones. Susan is a LofaBed customer who has a condo in Québec City, but lives most of the time in New Hampshire.  She writes a monthly article, The Condo Column, for a local newspaper, and recently featured her LofaBed experience in her Furnishing Your Condo piece.

While researching the article, Susan told me some things about condos I didn’t know. Here are some interesting excerpts from that email:

From: Susan O’Brien
Subject: Furnishing Your Condo
Date: January 28, 2010 4:26:10 PM GMT-05:00
To: lofasofa@videotron.ca

Mitch:  We purchased three LofaBeds from you several years ago in QC.  I am now writing The Condo Column for newspapers and am doing one on Furnishing Your Condo.  Hope you are doing well.  Ours has held up unbelievably.  I am leading out the column with a discussion of how your furniture worked so well in 560 square feet. By the way, I’ve learned it’s best in small spaces to buy one or two large pieces rather than a bunch of small ones.

I haven’t read your whole web site lately, but here’s a suggestion for you:  have some space on your web site devoted just to condos.  There’s nothing out there in the U.S. for condo owners, and I feel it is a large untapped market.  Your furniture works absolutely perfectly in a small condo space and, in fact, was made for it because of its multi-functionality.

When I sold the column to the newspaper, I told them I had verified a statistic that 27% of the full-time housing (not counting vacation condos) in the Mount Washington Valley of New Hampshire was condominium.  My editor was shocked to learn it was over 1/4 of all the housing stock.  I tried to get this same information from Portland, Maine, where there are a great many new condos, and found out no one in government is even tracking it!  Imagine how many condos there must be in Montreal alone?  And no one is speaking directly to them.  The key point for you, I think, is to educate condo owners that ONE OR TWO LARGE PIECES are far better than jamming in little love seats and extra chairs.  I followed this in buying from you and it really works.  The LofaBeds in QC actually make the room look bigger, large as they are. This info should be on your web site.  Maybe you could do a “Guidelines for buying Condo Furniture.”   People don’t understand this idea.  My neighbors in NH jammed so much into their space identical to ours I could hardly breathe when I was in there. Awful.

Your product deserves wider exposure.  Not only is it quality-for-price, it solves so many small-space problems.  I guess I’m like anyone else who has found a really great product; I want to spread the word.

Martial arts fanatic Fernando,
Bought into a very large condo.
It was airy and bright,
Ablaze with sunlight…
And perfect for doing Taekwondo.

Mitch Wapen
www.lofasofa.com
lofasofa@videotron.ca
877-424-1431

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“The Condo Column”

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By Mitch, February 9, 2010 9:13 pm

Susan O’Brien bought a couple LofaBeds for her condo in Québec City back in the summer of 2007.  These days she resides in North Conway, NH, and writes a newspaper column about condominium living called, The Condo Column.  This past Saturday (February 6) she published an article in the Real Estate section of the Conway Sun entitled, Furnishing Your Condo.  She has given me permission to reprint some of it here:

Furnishing Your Condo
By Susan O’Brien

There was a big problem with small space.  Into 560 square feet of studio condo, I had to fit furniture to accommodate dining, living, and sleeping.  Never had I faced a greater challenge in furnishing a home.  To make matters more difficult, the condominium was located on the fourth floor of a very old building in Place Royale, Quebec City.  Delivering furniture down the narrow street and up to the unit was going to require some dedicated customer service.

Although a Murphy bed was already installed, it was uncomfortable for more than one person.  The white cabinetry limited design and color.  I started by making a list of what the furniture had to do.  It was clear the space demanded multi-functional pieces that would provide much more than simple seating.  And that wasn’t easy to find, in my experience.

I turned to the big box of multi-functional, IKEA.  The company has any number of dissatisfied customers who’ve expressed their complaints on various Internet sites, so if you’re considering IKEA furniture you should do some research.  In my experience with the company, it depends on the use you intend to put to the furniture; if you are going to rent out your unit and your pieces will get hard use, obviously you don’t want lower construction values.  But if your condo is a second home sans full-time use, IKEA could offer some low-cost solutions with great design and color.

I found an IKEA double gate-legged table in a light butcher block that was perfect for our tiny dining space.  It could be pulled out to seat eight, used for additional food preparation space if needed, offered a series of drawers for storage, then folded back into a small oblong side table.  In fact, this table is a miracle of multi-functional design; I can say that after four years of use.

Following several more frustrating months of trying out blocky, heavily upholstered, one-function living room furniture in a variety of retail stores, I turned—in desperation—to the Internet.  In the past I had refused to buy anything without being able to see it in person.  Typing in “sleep sofas,” I found a company in Montreal that makes multi-functional furniture under the name of LofaSofa, but only by special order.  I could not view it in any retail outlet.  The owner, Mitch Wapen, was willing to work with my insecurities.

Each piece is custom made to the customer’s specifications; Wapen mailed me several swatches of fabric, then worked patiently with me on selecting the right style for our condo décor.  Dealing directly with him was an entirely different experience from the frustrations of IKEA’s several-layered ordering process.  Closing my eyes for courage, I ordered a couch, chair and ottoman.

The furniture was delivered quickly, considering it was made to order, and was navigated through the narrow halls and doorways of the historic building by experienced movers Wapen arranged.  Minimal setup steps were easy to follow, and Wapen also called to ask if we had any setup questions.

It looked beautiful and, frankly, more expensive than it was, with its tawny beige micro-fiber upholstery and sleek design.  The big, comfortable sofa flipped easily into a bed with a full-sized, 8-inch futon mattress of thick foam, unlike the typical torturous “sleep sofas” with their stick-in-your-ribs coils. Upholstered buttons presented a comfort issue for sleep, and Wapen had warned me about this, but a foam mattress cover took care of that.  The chair also opened into a twin bed, increasing the number of people that could sleep in the unit from one to three. Sofa, chair and ottoman provide a very large storage unit underneath, generous enough for several sets of sheets and blankets, very significantly adding to the in-unit storage space.

After three years, the Lofas still look brand new, although use is not heavy.  The upholstery did not fade.  The company ships to the United States at a cost that is the same as furniture I have ordered from U.S. stores.  Delivery is free on a second Lofa delivered to the same address.  There are no taxes involved, and the cost of the furniture is lower than retail, because shipping is direct from Canada with no U.S. presence.

Susan O’Brien wrote to say,
“Get into condos right away!
It’s a market untapped…..
While nicely gift-wrapped,
For LofaBeds to show the way.”

Mitch Wapen
www.lofasofa.com
lofasofa@videotron.ca
877-424-1431

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The LofaBed “Qouble”

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By Mitch, February 8, 2010 9:48 pm

Before there was the Mary Miller queen, there was the “qouble.”  The idea of combining the 80″ length of a queen size mattress with the 54″ width of a double (full), came from my background in the futon industry. What I learned there was that, although the majority of mattresses sold through traditional bedding outlets were queens…..futon furniture was 80% doubles!  And that’s because sitting on a folded double is MUCH MORE comfortable than sitting on a folded queen.  Unless, of course, you’re 6′10″!

And it didn’t hurt that the name is so much fun to pronounce (“qouble” rhymes with “double”).  That’s why I spell it the way I do…so you’ll know how it’s supposed to be pronounced.

The problem is that the standard 60″ width of a queen mattress is simply too deep to be comfortable for the average person…even when folded.  Unless you’re very tall, your lower back won’t be supported, and your feet may not touch the ground.  And if you fold it so that the seat is smaller than the backrest, then it looks awful and it becomes unbalanced.  In fact, the image that always comes to mind is that of Lily Tomlin, when she used to sit in that HUGE rocking chair during episodes of Laugh In.  No way she looked comfortable.

So the concept of the “qouble” was to combine the extra length of a queen with the known comfortable width of a double.  That way taller individuals would be accommodated while sleeping, and everyone else could still be comfortable sitting. And the only drawback would be that fitted sheets were hard to find.

In terms of looks, the “qouble” looks exactly like a double.  In fact, it looks SO MUCH like a double, that unless I showed you pictures of them side-by-side, you couldn’t tell the difference.  I like to use the analogy of the Chrysler Caravan vs. the Chrysler Grand Caravan.  Again, unless you place them side-by-side, it’s hard to see the difference.

The LofaBed double. Or is it a "qouble?"

The length of a queen and the width of a double,
Describes a LofaBed we call the “qouble.”
It’s perfect for those,
Who don’t want their toes…..
To hang off the end and cause someone trouble.

Mitch Wapen
www.lofasofa.com
lofasofa@videotron.ca
877-424-1431

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Small Studio Apartment

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By Mitch, February 6, 2010 11:21 pm

I received an email today from a woman in British Columbia who had just stumbled upon my site, and was amazed to find a sofa-bed that actually claims to be comfortable enough to sleep on every night.  She lives in a small, studio apartment that has no bedroom and no space for a full-time bed.  So she went shopping for a sofa bed, and found out that even the furniture salesmen wouldn’t recommend one of their own sleeper sofas or futons for every night sleeping!

I guess I shouldn’t be surprised, but every time I hear something like this…..I’m shocked.  Shocked to be reminded that the LofaBed really IS something special…that the “other guys” can’t compete with our standard size, eight inch thick, high density foam-and-cotton mattresses.  While futons and hide-a-beds have always concentrated on price and style, the LofaBed was developed with comfort, functionality, and service as its highest priorities.  Style’s good, and price is important…..but if you can’t get a decent night’s sleep on it, what’s the point?

From: Andrea Doerksen
Subject: Material Swatches Request
Date: February 6, 2010 3:08:09 AM GMT-05:00
To: lofasofa@videotron.ca

Hello, I can’t believe I found your website.  I had just come back from a couple of furniture stores, and I am looking for a couch/bed that I could sleep on every night because I bought a studio a year and a half ago, so I don’t have a bedroom. The clerks were all very nice honest people, because they all said that they wouldn’t recommend a sofa bed or futon for my primary sleeping place!  By fluke, I typed up “davenport” in the google search engine…and voila!

Andrea Doerksen
Coquitlam, B.C. V3K 3P3

I have no room to put a bed,
I choose a LofaBed instead.
‘Cause my apartment,
Has one compartment,
To watch TV and lay my head.

Mitch Wapen
www.lofasofa.com
lofasofa@videotron.ca
877-424-1431

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Paying by Check

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By Mitch, February 4, 2010 10:26 am

I had a unique “payment” experience shortly before Christmas that I’d like to discuss. The customer lived in the U.S., and paid for her LofaBed by mailing me a certified check.  I know this because she emailed me the proof.  Now the way this is supposed to work is that before we ship, the customer pays.  But I’m trusting enough…some say naïve…to allow people to simply TELL ME they’ve mailed the check, and I’ll release the order.  This has never backfired…..until now.  This time the sofa-bed arrived before the check!  The customer was happy, I was nervous, but everything seemed OK…considering the time of year (pre-Christmas).

Two weeks later, and the check had still not arrived!  So I called the woman and explained the situation.  She responded immediately by paying the invoice via PayPal, and everything was cool.  Except for this check, which was now wandering around somewhere within the American or Canadian postal system.  And y’know what?  I’m STILL waiting for it!

Even though things worked out in the end, this incident reminded me of the reason I ask for the kind of payment that I do.  I deal with the Royal Bank of Canada (RBC), which is known to be Canada’s largest bank. They’ve advised me to only accept money orders, bank drafts, or certified checks (in addition to credit cards and wire transfers), because they represent secure methods of payment that can be cleared quickly. Personal checks, on the other hand, cannot.  According to the RBC, personal checks are manually processed, and sometimes take ninety days or more to clear the system!  Pretty good reason not to accept personal checks, eh?

But I still prefer this method of payment over PayPal or wire transfer, because at least this way, there’re no receiving costs.

She told me the check was in the mail,
Weighed it herself on the postal scale.
I believe what she said,
Though I’m still out the bread…
‘Cause this time of year, the mail’s a snail!

Mitch Wapen
www.lofasofa.com
lofasofa@videotron.ca
877-424-1431

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Condo Furniture

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By Mitch, February 1, 2010 9:56 pm

The oldest of the Baby Boom Generation are already in their early sixties…and life for them is changing…quickly.  Some are selling their homes and downsizing to a condo apartment.  This means throwing out “stuff” accumulated over a lifetime, and making do with a lot less space than they’re used to.  And every decorating decision now has to take into consideration the new reality of “limited space.”

The LofaBed is PERFECT for such an environment.  Think about it:  Stairs, hallways, doorways, elevators, basements…..none of these are easy places to move a large piece of furniture through, and most sofa-beds are not only large, but HEAVY!  But all LofaBeds KNOCK DOWN for easy handling, even the sectional.  The arms are shipped separately, and the mattress is held in place only by gravity…..which means you’re left with the davenport base…..which measures only 12″ wide when carried vertically!  And if you can’t negotiate a doorway, or whatever, with that, you shouldn’t move there!

I recently came across a wonderful article on Canada’s HGTV’s website which I’d like to share.

Understanding Condos
By Marissa Ponikowski

Condos come in all shapes, sizes and types—and there’s more to these residences than meets the eye. Simply put, condo owners hold the title to their own respective units and share ownership and responsibility of and for the operating costs of the balance of the property, including common elements such as lobbies, hallways, recreation areas, pools, gyms and parking lots. A monthly maintenance fee is paid by each unit owner. This fee generally includes water, building insurance, common element maintenance, upkeep, security, concierge and property management salaries. Rarely, hydro and cable fees will also be included in the monthly maintenance payment.  Here are the main categories of condo dwellings:

The Condo Apartment

A condo apartment consists of one unit within a larger building. Owners hold title to these units, and also pay monthly maintenance fees towards the care of the building and its elements. A condo apartment comes in many styles, including suite, two-story and loft-style. Some condos are very luxurious, with sweeping balconies and plenty of space, while others are fairly small and may only consist of one or two rooms.

The Condo Townhouse

The interior of a condo-style townhouse is owned in the same way a condo apartment is owned. The exterior of the condo townhouse is shared, and monthly fees are paid towards upkeep of exterior and other common elements. Rather than gyms or recreation rooms, an amenity of a condo townhouse may include a playground or small park.

The Co-Op

With a co-op, shares are bought in a corporation which then leases the buyer an apartment or townhouse style unit. Often with a co-op, a down payment between 30 and 50 per cent is required. Co-ops are not as popular as condos because it can be more difficult to garner a comparative return on investment in the end.

People who live in small places,
Need furniture for their wee spaces.
From table to stools,
Special hooks for their tools…..
And books stored in vertical cases.

Mitch Wapen
www.lofasofa.com
lofasofa@videotron.ca
877-424-1431

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A Bug and a Slug in a Rug…..

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By Mitch, January 31, 2010 6:42 pm

I was first introduced to limericks by Ogden Nash, an American poet, who wrote what I consider to be the best limerick ever written:

A flea and a fly in a flue,
Were imprisoned, so what could they do?
Said the fly, “Let us flee!”
“Let us fly!” said the flea.
So they flew through a flaw in the flue!

Frederic Ogden Nash (August 19, 1902 – May 19, 1971) was an American poet well known for his light verse. At the time of his death in 1971, the New York Times said his “droll verse with its unconventional rhymes made him the country’s best-known producer of humorous poetry”.

Picture 1

And that simple little ditty has been driving me crazy all these years.  I just LOVE the way it flows…..and rhymes…..and makes me smile.  So, naturally, I wanted to write something similar. Realizing that I’m no Ogden Nash, and taking into account my own limitations, I set out with very modest goals:  write something silly that rhymes, flows, and makes people smile.  So without further ado, here is my offering:

A bug and a slug in a rug,
Got thirsty for something to chug.
Said the bug, “Let us drink.”
Chimed the slug, “Let me think.”
Then the slug gave the bug his own jug!


Mitch Wapen
www.lofasofa.com
lofasofa@videotron.ca
877-424-1431


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With 75 Fabrics To Choose From…..

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By Mitch, January 29, 2010 11:39 am

With seventy fabrics to choose from,
Like Cinnamon, chocolate, and plum…..
We’ve made this collection
With so much affection,
It’s hard to choose one from the sum!

Actually, we have 75 fabrics to choose from, it’s just that that would have been one too many syllables for this limerick.  And you KNOW how I like my limericks to flow!

This whole fabric thing got started around Spring of last year (2009).  Although the LofaBed idea and design is mine, I’ve always deferred to women when it comes to picking out the available fabric materials.  I figure if my own wife wouldn’t ask my advice on fabrics for our home, why would anyone else?  Maybe this is a “guy thing,” and I just have to get over it…I dunno.  In any case, it was the women who ran the factories I’ve worked with, who always chose the fabrics.

But by the Spring of last year, I was fed up with customers telling me, “Your fabrics are ugly!”…..”A blind man could have picked better-looking materials!”…..”What are you, color blind?”  And those were the nicer ones!  What these people were articulating, in their own inimitable fashion, was that it is not a good idea to let a Québecois woman make the fabric selection for Anglophones (English speaking) throughout Canada and the United States.  It seems that mauve and puce, while de rigueur for Québec society, are not all that popular throughout the rest of North America.  Who knew?

And so I went about the task of finding fabrics that EVERYONE could agree on.  I knew what I knew: LofaBed customers wanted microfibers because of their superior strength and ability to repel liquids while avoiding stains.  They wanted materials in basic colors like black, off-white, burgundy, blue, green, brown, and beige. And they wanted some prints (patterns) to go with the solids, so that mixing and matching (2-tone) would be easy.   So I used my experience in manufacturing to find the right suppliers.  Luckily, Montréal is the shmatte capital of Canada, so I was able to find everything locally.  That became doubly important when I realized that the factory was going to buy by-the-cut, at least in the beginning, until they knew which of the 75 fabrics would be popular enough to buy by-the-roll.  By making sure that all of our fabric suppliers were local, I was also aiding the factory in its ability to buy fabric on short notice, thereby insuring that orders could be turned around within a week.  Very cool.

And ever since, no one has told me my fabrics are ugly.  Or too few.  Or, thank God, too Québecois!  In fact, now the problem is people want MORE than the six sample swatches I’m willing to mail!  But that’s OK…..this is what’s called in the trade, a “good problem.” Eh?

All of the fabric material,
Cotton to poly-ethereal,
Is upholstery in grade,
Will not tear, pill, or fade…
And is known to be anti-bacterial!

Picture 1Picture 2Picture 3Picture 4Picture 5Picture 6Picture 7



Mitch Wapen
www.lofasofa.com
lofasofa@videotron.ca
877-424-1431

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2-Tone LofaBeds

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By Mitch, January 23, 2010 4:04 pm

Whenever I start talking about 2-tone LofaBeds, I know I confuse some people. Maybe it’s because I grew up in an era of 2-tone automobiles that it seems so natural to me, but whatever the reason…I liked that look

1957 Ford Fairlane Skyliner

THEN, and I still like it NOW!  Most customers who choose a 2-tone look, prefer a patterned fabric on the mattress and a solid color material on the rest of the LofaBed (i.e., the body). And unless you tell us otherwise, the factory will make the throw pillows match the body.  But, don’t forget, this is real made-to-order furniture…so if you want the reverse (solid color mattress with a patterned fabric body), that’s do-able too.  And it’s no problem to make the pillows 2-tone also, which means they can either complement or match whatever they’re sitting on.

The reason I don’t recommend covering the entire LofaBed with a patterned fabric is simply a case of personal taste.  I chose these prints (patterned fabrics) because I thought they’d go well with most of our solids.  Most of the prints are earth-tones, and that makes them relatively easy to complement.  But I think the LofaBed would look too “busy” if you covered it completely in a print.  Kind of like a man’s suit: A man can look quite spiffy in a solid colored suit, even if his tie is of some wild design.  But you wouldn’t want to see his whole suit made of that same wild design, would you?  Well, that’s my thinking when it comes to 2-tone LofaBeds.  Besides, most of our patterned fabrics (prints) are rougher to the touch than are the solid color ones, and since the mattress is the area most likely to be touched by skin…softness and smoothness are important things to consider.  That’s MY thinking…..YOU get the final word.

I often get asked on the phone,
“Can I order in more than one tone?”
To which I reply,
“Of course, but don’t try…..
To mix Café Multi with Bone!”

Café Multi

Café Multi

Rawhide Bone

Rawhide Bone

Mitch Wapen
www.lofasofa.com
lofasofa@videotron.ca
877-424-1431

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Is There a Store in the GTA, to See a LofaBed on Display?

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By Mitch, January 22, 2010 12:03 pm
Perhaps several times a week I get an email asking if we have a store in the GTA (Greater Toronto Area). This is important because the GTA is the most densely populated metropolitan area in Canada, with a population of almost 7 million.  The GTA consists of the City of Toronto and the surrounding regional municipalities of Durham, Halton, Peel, and York.  The GTA is the 14th largest metropolitan area in the Americas.

File:Greater toronto area map.svg

The fact is, I used to have a store in the GTA where you could see a LofaBed on display.  This, despite the fact that the LofaBed factory doesn’t offer credit to retailers and, therefore, has no dealers outside Québec.  And precious few there too.  But I have a good friend, Phil Kriszenfeld, who did me a great favor by “flooring” a double size LofaBed at his Royal Mattress factory/showroom in Burlington, Ontario.  He had no illusions of selling any, mind you, because he couldn’t compete with my online prices…..but he was content to trade potential bedding customers for the space my LofaBed took up on his floor.  And don’t forget…he IS a good friend.

But the troubles in the auto industry hit the Hamilton/Burlington area (where all of his stores were located) hard, and in the summer of 2009 Royal Mattress was forced into bankruptcy.  And then there were none…..dealers, that is.

Royal Mattress Factory/Showroom in Burlington, Ontario

Royal Mattress factory/showroom in Burlington, Ontario

I have a friend who had a store,
That used to be, but is no more.
“Royal Matt” was the place,
That gave my bed the space…
For you to sleep…perhaps to snore.

But when the economy tanked…
And deposits no longer were banked,
The big and the tiny,
Wound up on their hiney…
And credit got “Royally” yanked!


Mitch Wapen
www.lofasofa.com
lofasofa@videotron.ca
877-424-1431

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Reversible LofaBed Mattresses

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By Mitch, January 21, 2010 10:00 am

Back in November of 2008, I wrote a blog about reversible mattresses.  The story is that the backs of all LofaBed futon mattresses are covered with a non-slip upholstery fabric, Rodon (rhymes with “right on”), which some customers find unattractive.

Fully Upholstered LofaBed Back

I can’t argue with that.  The reason we do it is to prevent the mattress from sliding, which is a major complaint with futon furniture.  As well as to save a few bucks. And if you’re placing the LofaBed against the wall, which the majority of people do, you won’t see it anyway.

But if this bothers you, we HAVE a solution:  for only $30 we’ll cover the back of your mattress with the same material you chose for the front.  And that includes ottomans too.  Now the question is, “But will it slip?”  The answer is, I don’t know, but it sure will look good!

The back of the mat is Rodon,
A non-slip upholstery add-on,
If not to your liking,
The price we’ll be hiking…..
And find something else to put on.

Mitch Wapen
www.lofasofa.com
lofasofa@videotron.ca
877-424-1431

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“Pat On The Back”

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By Mitch, January 19, 2010 10:03 am

Every once in a while, a customer comes out of my past and reminds me of why it is I do what I do.  I LOVE hearing stories of how someone’s LofaBed changed the dynamics of a family relationship, or helped an insomniac get a good night’s sleep for a change, or, as was the case in this one situation…..saved the marriage!   So when Lilian Robertshaw, who purchased two LofaBeds in July of 2007, wrote me an email the other day, I was all ears (eyes, actually).

Lilian’s reason for writing had nothing to do with the actual product.  No, this was about her experience with a local furniture store and her frustration with their inability to deliver her order on time.  Her reason for writing ME at this time was because she remembered how smoothly her LofaBed delivery went, and wanted to remind me that this is not always the case with other furniture retailers.  Which is important for me to know since a common concern of many people is, “Why do I have to buy your product over the internet, when I’d much rather deal with a ‘brick and mortar’ store in my hometown?”   With this kind of feedback, I can confidently reply, “Because I give better service!”

Here’s Lilian’s email:

Subject: LOFA SOFA deserves a PAT ON THE BACK
Date: January 12, 2010 1:01:25 PM GMT-05:00
To: lofasofa@videotron.ca

Hi Mitch!!

It has been a few years, but I just wanted to touch base because Lofa Sofa deserves a PAT ON THE BACK.

We have two lofa sofas, if you recall, and both were manufactured and deliveried on time. We still love them and anyone who sleeps on one of them agrees, it is the most comfortable sofa bed they have ever slept on.

Why do you deserve a PAT ON THE BACK now? Well, you really start to appreciate the service you get when you have something to compare it to. On October 24, 2009 we ordered a Kroehler large sectional sofa (no bed in it) from Stoney Creek Furniture and put a 50% deposit down. We are getting a new sofa because we need more seating in the living room and wanted the sofa for Christmas.

First Delivery Date – Dec 3, 2009 – Sorry, the Sales Person was not informed and it cannot be made and delivered by that date.

Second Delivery Date – Week between Christmas and New Year – Fabric on Back Order…can’t make the delivery date.

Third Delivery Date – Next Week – we just called it is still not ready!

So here is your PAT ON THE BACK,

Lilian Brooker (Robertshaw)
Burlington, Ontario


Mitch Wapen
www.lofasofa.com
lofasofa@videotron.ca

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Davenport Sofa-Bed Hinges

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By Mitch, January 18, 2010 10:26 am

A LofaBed hinge is quite strong.
Treat it kindly, and it’ll work long.
But lift from the side,
Will force
us to provide…
A replacement, and that would be wrong!

It’s been a while since I’ve written a blog, but now that I’m back at it, I’m going to make an effort to be more diligent about this in 2010.  We’ll see how I do.

The first order of business in the new year is to get on top of all the LofaBed orders I took near the end of 2009.  For some reason, the last two months of the year were crazy…..starting with American Thanksgiving and ending with Christmas…..both deadlines for many.  People were ordering multiple units, sending money even before introducing themselves, and asking for customized options that no made-to-order factory could possibly accommodate.  I even took an order for two LofaBeds to Western Australia!  That was a first.

But when you’re dealing with a small French-Canadian owned factory, like mine, you sometimes run into problems which I can only describe as “cultural imperatives.” For instance, last November the LofaBed factory informed me one morning that the distributor they’d been buying davenport hinges from for the past ten years, had suddenly decided they didn’t want to import them anymore, and that it was up to ME to find the European manufacturer of the hinges…..because they didn’t have hi-speed internet access!!!  Oh, and BTW, “We’re completely out of hinges!”  Sweet.  This was a few weeks before the holidays, mind you, and the factory’s attitude was basically, “People will wait.” This was not said with any disregard for the needs of their customers…but simply because in Québec, people WILL wait.  I, of course, having been born and raised in the good ‘ol US of A, had a somewhat different take on the situation: People will NOT wait…they’ll go somewhere else!

So I got on my horse (iMac), and located the sofa bed hinge manufacturer in Italy who had been supplying our distributor.  But when I turned this information over to the grateful factory, they surprised me again with their response:  They had found ANOTHER distributor to order the hinges for them, and asked that they be shipped by boat in order to save on freight!   Flabbergasted and frustrated, and realizing how much business I’d lose if I had to wait TWO MONTHS for the stupid hinges to arrive, I ordered 30 sets on my own to be UPSd directly to the factory.  This cost me one thousand dollars out of my own pocket, but it was the only way to fill the orders I’d been accumulating, and I figured that that would be enough to see me through until the factory’s order of hinges arrived.  WRONG!  I sold them all by early December!

So that’s where we are today.  Orders piling up since early December, and no way to make them because we’re still waiting for the hinges from Italy!  But LO, we just received some amazing news:  The hinges have arrived in the Port of Montréal, and will clear customs and be delivered to the factory in St. Anicet by the end of the week. Which means we’ll be back in business by this time next week.   HALLELUJAH!!!

davenport hinge attached to storage compartment

Mitch Wapen                                                                                                                               www.lofasofa.com                                                                                                                     lofasofa@videotron.ca

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Packaging Plus

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By Mitch, October 28, 2009 9:11 am

Sometimes customers want to discuss,
Why they have to have Packaging Plus.
We add it, of course…
‘Cause buyers’ remorse,
Is not worth all the hassle and fuss.

Below is an email I received the other day from a Canadian customer who had just picked up her Mary Miller queen loveseat/ottoman with “Premium” foam at Nesel Fast Freight’s warehouse in Bolton, Ontario. While she’s very pleased with the overall quality and comfort of her new LofaBed, she seems particularly impressed with the packaging and the simplicity with which it went together.

Packaging Plus (+$20) is something we add whenever we ship a LofaBed with a common carrier, like Nesel.  Because several of the stores (and some of my customers) the factory sells to are local and, therefore, able to pick up their orders…..Packaging Plus is not always necessary.  But we’ve learned from experience that if third party workers are going to be handling your LofaBed, we’d better assume that Murphy and his Law are lurking, and plan for the worst.

Packaging Plus, then, is our way of insuring that cross-country, or even cross-city, transport will not damage your new LofaBed.  In a future blog, I’ll talk about the video I plan to make detailing exactly what is involved in adding Packaging Plus. But for now, please take my word for it that it’s really worth the extra twenty bucks.

Mitch Wapen
www.lofasofa.com
lofasofa@videotron.ca

————————————————————-

From: deb stringer
Subject: Re: LofaBed Order ETA (factory reference #14822)
Date: October 25, 2009 8:16 PM
To: lofasofa@videotron.ca

Hi Mitch!   No worries, the communication held strong and I got a call from Nesel when the order was in on Friday. I was able to pick it up that night no problem (it fit just fine in the truck and the guys at Nesel were great about helping us to get it in the truck, finding us extra cardboard to shove in the corners, etc.) We tarped it all up and drove home through a torrential downpour. Between the lateness of the night and the rain, we got completely lost – the one hour drive stretched into two and a half! I thought I should let you know how well it was packaged – I wasn’t particularly careful with the tarp as it wasn’t raining when we left – but even after two and a half hours exposed, the contents of the boxes were completely dry! I was thrilled!

I was really impressed with how the furniture was packed up – not just to keep dry, but it was easy to move around and there were just the two of us – and me with my sore back from my old bed! I had planned to just leave everything when I got home, but it looked so easy to put together, that I went for it – even in our exhausted, frustrated, irritable state we had it all together in less than half an hour, no bickering, and had already experimented with the different positions. (the furniture’s positions, that is – he was still in the dog house for not asking directions home from Bolton~!)

Anyway, it’s beautiful – the colour is exactly true as I pictured it from the website (remember, no swatches!), and if anything, the quality just surpasses my expectations. Every detail is perfect, the ingenious storage, the luxurious fabric – and hey – that premium foam – gotta love it!  I’m thrilled, absolutely thrilled. The ottoman is a special treat – even just as a stand alone, it’s an incredible piece of furniture – unique, useful, versatile – I’m so happy!

Thanks for the awesome service and the fantastic product. How rare to find something that is even better than it’s advertising!

From the comfort of my new lofaseat (I lofa it!)- Thanks!
Deb Stringer
Guelph, Ontario

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